Last updated: July 5, 2025

1. Introduction

Welcome to Crelora’s website. We value your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and share your information when you visit our site, sign up for our newsletter, or interact with our online marketing efforts.

By using our website, you agree to the practices described in this policy.

2. Data Controller

Crelora GmbH Ernst-Thälmann-Straße 41 06686 Lützen Germany Email: info@crelora.com Phone: +49 155 6343 9395 (No support!)

3. Data We Collect

• Contact Information: Name, email address, phone number, and other details provided via contact forms or newsletter sign-up forms.
• Usage Data: Information on how you interact with our website, including pages visited, time spent on pages, and analytical data collected through cookies and similar technologies.
• Marketing Data: Information related to online marketing, such as tracking data provided by third-party services (e.g., advertising networks and analytics tools).

4. Purpose and Legal Basis for Processing

• Providing Information and Lead Generation: To deliver the content you requested and convert leads into subscribers. Legal basis: consent (Art. 6(1)(a) GDPR) and legitimate interests (Art. 6(1)(f) GDPR) in promoting our services.
• Online Marketing and Analytics: To analyze website usage, improve our marketing strategies, and enhance user experience. This is based on our legitimate interests.
• Compliance and Record Keeping: To comply with legal obligations and protect our legal rights.

5. Data Sharing and Third-Party Services

We may share your data with trusted third-party service providers who assist us with:

• Newsletter distribution
• Online marketing and advertising (including tracking and analytics)
• Payment processing (if applicable for future services)

These third parties are contractually obligated to protect your data and are only permitted to use your data for the purposes specified by us.

Please note that this Privacy Policy does not cover third-party practices; you should review their privacy policies for further information.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and support our online marketing efforts.

Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

Cookie Management: You can control or disable cookies through your browser settings. However, disabling cookies may affect website functionality.

For more details, refer to our Cookie Policy.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

When your data is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Under applicable data protection laws, you have the following rights:

• Access: Request access to your personal data.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data.
• Restriction: Request restriction of processing.
• Portability: Request a copy of your data in a structured, machine-readable format.
• Objection: Object to processing for certain purposes.
• Withdrawal of Consent: Withdraw consent at any time (does not affect prior lawful processing).

To exercise any of these rights, please contact us at info@crelora.com. We will respond in accordance with applicable laws.

9. International Data Transfers

If your data is transferred outside of the European Economic Area (EEA), we ensure appropriate safeguards such as standard contractual clauses approved by the European Commission.

10. Security Measures

We implement technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, and destruction.

While we strive to secure your information, no method of transmission over the Internet is completely secure.

11. Online Marketing Disclosures

Our website employs online marketing strategies, including paid advertising, SEO, and social media campaigns.

Third-party providers may use tracking technologies to collect data about online behavior.

By using our website, you consent to such tracking technologies in accordance with this Privacy Policy and the privacy policies of the third parties involved.

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws.

We encourage you to review this page regularly. The latest revision date is shown at the top.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@crelora.com.